Agar aapki dukaan ki Google listing kisi aur ke Gmail mein hai, to har chhote badlav ke liye aap uske bharose hain. Sabse aasaan raasta hai ki jiske paas access hai, wo aapko "Owner" bana de. Wo na mile ya jawab na de, to Google pe "Request access" bhej sakte hain. Aur aage ke liye ek niyam yaad rakhiye: listing ka main owner hamesha dukaan ka maalik ho. Agency ya employee sirf Manager.

Owner aur Manager mein farak

  • Primary owner: listing ka asli maalik. Logon ko jod aur hata sakta hai, aur ownership kisi aur ko de sakta hai.
  • Owner: lagbhag saare kaam kar sakta hai, logon ko jodna aur hatana bhi.
  • Manager: listing edit kar sakta hai, jaise timing, photos, posts aur reviews ke jawab. Par na logon ko jod-hata sakta hai, na listing delete kar sakta hai.

Dukaan ke maalik ke liye Primary owner, aur bahar wale ke liye Manager. Isse zyada access kisi ko dene ki zaroorat nahi.

Jiske paas access hai, wo aapko aise jode

Ye kaam usi ko karna hai jiske Gmail mein abhi listing hai:

  1. Usi Gmail se login karke Google pe dukaan ka naam search kare.
  2. Listing ke upar teen dots (⋮) pe click kare, phir Business Profile settings.
  3. People and access kholiye, phir Add.
  4. Aapka Gmail daale, role Owner chune, aur Invite kare.
  5. Aapke Gmail pe Google ka email aayega. Accept karte hi access mil jaata hai.

Iske baad wo aapko primary owner bhi bana sakta hai. People and access mein aapke naam pe jaake ownership transfer ka option milta hai. Naye jode gaye owner ko primary banane mein Google kabhi kuch din ka intezaar bhi karwata hai.

Access dene wala mil nahi raha? "Request access" bhejiye

Purana employee chala gaya, agency jawab nahi deti, ya pata hi nahi listing kisne banayi? Tab ye kijiye:

  1. Apne Gmail se business.google.com kholiye aur apni dukaan ka naam dhoondhiye.
  2. Google bataega ki listing pehle se kisi ke paas hai. Wahan Request access chuniye.
  3. Form mein apna naam, phone, kaun sa access chahiye (Owner ya Manager), aur dukaan se aapka rishta bhariye.
  4. Google us Gmail pe email bhejta hai jiske paas listing hai.

Wo maan le to access mil jaata hai. Kuch din tak, aam taur pe lagbhag ek hafte, jawab na aaye, to kai baar Google aapko khud verify karke listing lene ka option deta hai. Verification aajkal aksar video se hoti hai. Uska tareeka yahan hai.

Purani agency ya employee ko kya likhein

Seedha aur shaant message sabse jaldi kaam karta hai:

"Namaste, hamari dukaan [dukaan ka naam] ki Google listing aapke account mein hai. Kripya mere Gmail [aapka email] ko Owner bana dijiye. Aage bhi aap kaam dekhna chahein to aap Manager rahiye. Dhanyavaad."

Isme jhagda nahi, aur saamne wale ka kuch nahi jaata. Zyaadatar log maan jaate hain.

Ye galtiyan mat kijiye

  • Kisi ka Gmail password maang ke login mat kijiye. Wo Gmail aapka nahi hai, aur Google achanak naye login ko shak ki nazar se dekh sakta hai.
  • Access na mile to nayi listing mat banaiye. Isse duplicate listing banti hai, reviews bant jaate hain, aur suspension ka khatra rehta hai. Duplicate ho gayi hai to ye guide padhiye.
  • Purane employees ka access hata dijiye. People and access mein unke naam ke aage teen dots pe click karke Remove kijiye.

Agency ko access kaise dein

Agency ko apna Gmail password kabhi mat dijiye. Unhe sirf Manager access dijiye. Kaam khatam hone ke baad chahein to hata dijiye. Hum bhi kisi dukaan ki listing theek karte waqt sirf Manager access hi maangte hain.

Aksar pooche jaane wale sawaal

Access lene ya badalne se reviews chale jaayenge?

Nahi. Reviews listing ke saath rehte hain, kisi Gmail ke saath nahi.

Ek listing mein kitne log jud sakte hain?

Kai log Owner ya Manager ban sakte hain. Primary owner ek hi hota hai.

Purane owner ne mana kar diya, ab kya karein?

Agar aap hi dukaan ke asli maalik hain, to Google Business Profile support se baat kijiye. Dukaan aapki hai, ye saabit karne ke liye verification karni padegi.

Khud nahi ho raha?

Hum listing ka access lene mein madad karte hain, aur free mein batate hain ki listing mein kya kami hai. Listing theek karne ka ek baar ka kharcha ₹1,000 hai. Seedha WhatsApp pe dukaan ka naam bhejiye.